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In the shop menu, select the category and the item you would like to purchase. To order you must click on the icon of the item and you will be redirected to the page with the info about the article, where you would be able to select the size of it. Once you are ready to add it to the cart or if you want to proceed to payment, click on the button - "Add to cart". You will be offered either to proceed to "Checkout" or to continue your shopping "Back to Shop". Once you've selected "Checkout" a page with info about all the items in your cart will appear. Please make sure the size, color and quantity is exact to what you have selected priviously. If all is well - scroll down and fill in the "Delivery" form with your address and contact details. When complete - select the delivery option convinient for you. And if you are ready to Pay - click the "Buy" button. You will then be redirected to the page of our payment system "WebMoney" where you will see available options for payment (bank account, webmoney, Visa or Mastercard). Follow the instructions of the system. Your personal data is safe with them, and we do not have access to the information about your personal details. Once the payment is done, the system will redirect you back to our site.

We have few options available for the delivery depending on where the purchase is made from.

If you are in Russia you have few options:

Moscow - Currier(1-3 days)

Moscow area - Currier (2-5 days)

Russia - DPD or EMS Russian Post

For Europe we offer

DPD delivery (courrier)

Russian Post

For the rest of the world: 

EMS Russian Post 

TAGS: Delivery

According to the official commercial treaty with our customers which you could see in the menu FAQ we accept returns only if the article comes back in a proper state for future "sale" without marks and smells, with all the tags and packaging preserved withing the official period of return which is 14 days from the moment of delivery date. We do not return the amount paid for the delivery. 

If you would like to return a product you would need to send it back via courier post so that we recieve it within 14 days from the moment of the delivery of the product to you on your own expence. You would also have to attach to the returning items the following documents:

- Fully filled in form for Return which you can download by clicking here.

- Email of the payment of the order

- copy of the description of the items send from the post

- Filled in form for Payment return, which you could download here.

 

If you have any questions, please feel free to contact us - order@belivestudio.com

THANKS-MSG-RU
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